Older Adults Are More Connected Than Ever
92% of adults 50+
Text regularly according to AARP
40% Increased
Texting during the pandemic
94% of agencies
Report rising demand and overwhelmed staff
Older adults expect fast, accessible support. With Bridge, you meet them where they already are — on their phones
Bridge Turns Your Phone Line Into a Super App for Seniors
🤝 Two-Way AI Conversations
Residents text in their language and get instant, personalized help.
📅 Engagement & Outreach
Reach thousands with targeted, multilingual campaigns.
🛎️ Automated Scheduling
Residents book meals, events, and rides by text
⚠ Real-Time Risk Detection
Flag and alert staff of food insecurity, housing needs, or mental health concerns
🌎 Multilingual by Design
100+ languages at your fingertips — Bridge helps every resident reach you and feel understood, no apps or interpreters needed.
📊 Grant-Ready Reporting
Real-time insights into engagement, referrals, and results — funder-ready at any time.
Everything residents need — all by text, in any language, on any phone.
Proactive Outreach
Bridge helps agencies easily connect with older adults — even outside of business hours — through quick, personalized check-ins and updates. A simple message can open the door to meaningful conversations and uncover hidden needs.
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Staff sends targeted messages to residents in just a few clicks
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Messages can be about weather, events, reminders, or general check-ins
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Residents reply in their own language, no app required
Uncovering Hidden Needs
When residents reply, Bridge helps surface what really matters — flagging urgent situations so staff can respond quickly and effectively.
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Residents share concerns, questions, or challenges directly by text
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Bridge detects messages that may indicate risk or immediate need
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Staff are alerted so no one falls through the cracks
Coordinating & Closing the Loop
After identifying a need, Bridge makes it easy to coordinate support and keep residents informed — from start to finish.
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Staff arrange the right services or resources based on the resident’s situation
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Residents are kept updated about what to expect and when
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Follow-up ensures help was received and collects feedback for improvement
Built for Aging Services
Bridge combines seamless resident communication with smart tools to streamline scheduling, routing, reporting, and more — all from one dashboard
Engagement Tools
📲 Two-Way AI Conversations
Residents text in their language & get instant, personalized help.
📣 Automated Outreach
Schedule & send multilingual campaigns or reminders.
🔗 Self-Service Booking
Residents book rides, meals, and events by text, no staff needed.
Operations Tools
📆 Appointment Management
Coordinate social work, activities & resident services in one calendar.
🚐 Automated Routing
Optimize routes for senior vans, deliveries, and home visits.
📋 Case Notes & Risk Flags
Document interactions & flag at-risk residents automatically.
Actionable Data
📊 Grant-Ready Reporting
Clean, funder-ready data without manual surveys.
🔗 Referral Outcomes
Track delivery and speed of referred services.
📋 Risk & Equity Trends
Spot patterns in food insecurity, transportation barriers, etc.
🔄 Engagement Cadence
Monitor who’s engaged and who needs follow-up.
Data That Drives Engagment and Impact
Bridge delivers measurable results for agencies and residents — improving engagement, saving time, and surfacing needs before they escalate.
Reach 80%
Of residents reached via text
40% Increase
In program participation
50+ Hours
Saved per month per site
1% Flagged
Percent of residents where early intervention was used
< 0.25%
Of Older adults unsubscribe to texts
Trusted Partner for Social Service Innovation
